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Hi there! I need to send a package overseas, and I'm not sure which service to choose.

Good morning! I'd be happy to help you figure that out. Where is the package headed?

It's going to Melbourne, Australia. It contains some handmade gifts for a friend's birthday.

Lovely! Could you place the package on the scale so I can check the weight?

Of course. Here you go. It shouldn't be too heavy—just some ceramics and a scarf.

It weighs just under two kilograms. For fragile items like ceramics, I'd strongly recommend our express service.

That sounds reasonable. Does the express option come with a tracking number?

Absolutely. Not only does it include full tracking, but it also provides insurance up to three hundred dollars.

Perfect. Were anything to get damaged in transit, I'd want to be covered.

Shall I add some bubble wrap for extra protection? We provide it free of charge with express shipments.

That would be wonderful, thank you. I'd also like to buy a book of commemorative stamps while I'm here.

Certainly. We have a new collection featuring endangered wildlife. Each stamp is beautifully illustrated.

Oh, I'll take one book, please. A colleague of mine is an avid stamp collector.

Great choice. So that's the express package to Melbourne and one stamp book. Your total comes to forty-seven dollars.

Here's my card. How long should the delivery take, roughly?

Express delivery to Australia typically takes five to seven business days. You can monitor the status online.

Brilliant. I really appreciate your thorough assistance today, David.

My pleasure, Sarah. Should you have any concerns about the tracking, don't hesitate to call us.